Refunds and cancellation

Effective September 24, 2026

Premium is a yearly subscription, or a single Lifetime payment that never renews. Subscriptions are yearly. You can cancel any time and keep your paid features until the end of the year you’ve paid for. Your first payment, and each yearly renewal, has a 7-day money-back guarantee.

Cancelling

• You can cancel at any time in the app: open Account (the person icon, top right) and choose Manage subscription. You can also email support@mgrscardinal.com.
• When you cancel, your paid features keep working until the end of the year you’ve already paid for. After that, you won’t be charged again, and your account moves to the free version.
• You can resubscribe whenever you like.

Refunds

• First subscription: 7-day money-back guarantee. If you’re not happy within 7 days of your first payment, email support@mgrscardinal.com from your account’s email address and we will refund that payment in full.
• Lifetime: 7-day money-back guarantee. If you’re not happy within 7 days of buying Premium Lifetime, email us and we will refund it in full. Premium is removed from the account once the refund is made.
• Yearly renewals: if you forgot to cancel before your subscription renewed, email us within 7 days of the renewal and we will refund it in full.
• After those 7 days, yearly and Lifetime payments are not refundable, and we don’t give partial refunds for unused time after you cancel. You keep access until the end of the paid year instead.
• Mistakes on our side: if you were charged in error, charged twice, or couldn’t use a paid feature because of a problem on our end, contact us and we will refund or credit you.
• Refunds go back to your original payment method. It usually takes 5 to 10 business days for them to appear, depending on your bank.
• These terms don’t affect any rights you have under consumer protection laws where you live.

Bought in the Android app (Google Play)

• Subscriptions bought in the Android app are billed by Google Play to your Google account.
• To cancel: in the app open Account → Manage in Google Play, or in the Google Play Store go to Payments & subscriptions → Subscriptions. You keep your paid features until the end of the year you paid for.
• Refunds: the same 7-day money-back guarantee applies. Email support@mgrscardinal.com from your account’s email address within 7 days of the payment and we will refund it through Google Play. You can also ask Google directly through Google Play’s refund process.
• A plan bought in the app works on the website too, and a plan bought on the website works in the app, when you sign in with the same account.

What happens to your data

Cancelling doesn’t delete your account. Your cloud map is kept, and you can reach it again if you resubscribe. If your Premium plan ends and you own a team, the team becomes view-only for everyone. To have your data deleted, see the Privacy policy.

Contact

Billing questions: support@mgrscardinal.com. Please include the email address on your account.